Apply a trade-in credit towards this product w/ Club & Ball Trader.
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Discounts Cannot Be Applied To This Product
Priority Orders Ship Same Day If Ordered By 2pm ET*
90 Day Performance Guarantee
At Rock Bottom Golf, your satisfaction is our top priority! If for any reason you are not completely satisfied with your qualifying purchase, you may return that product for full store credit. Look for the 90 Day Performance Guarantee icon for all qualifying products.
Terms and Conditions
To return an item, contact our customer service department at Support@RockBottomGolf.com within 90 days of purchase.
The 90 Day Performance Guarantee is limited to one store credit return. All return shipping costs are the customer’s responsibility. A copy of the original sales receipt is required for store credit. Prior written approval and return authorization (RA) number is also required prior to returning any club back to Rock Bottom Golf. Any club altered from the original purchase may not be accepted for return. Any return that has been damaged and/or displays excessive wear may not be returned. Clubs must be returned with all components as originally purchased including original headcover, wrenches and weights and in like new condition. Rock Bottom Golf has final say for failure to meet product conditions under this program. Cash refunds will not be issued.
Here are examples of products in acceptable condition under our 90 Day Performance Guarantee:
Here are examples of products in an unacceptable condition:
If your item does not qualify for return under the program's guidelines, our customer service team will contact you with reasoning for non-acceptance and the item will be returned to you. If you are outside of the 90 day window, you may also review trading in your purchase under our Used Club Trade-In Program
Rock Bottom Golf reserves the right to modify, change, or cancel this program at any time without notice.
Checklist
Please complete the checklist below and insert in your return box
▢ Do you have the original receipt?
▢ Is the return within 90 days from the date the item was ordered?
▢ Does your return item meet our return condition requirements under our performance guarantee policy? (See below for details)
▢ Is the return free from damages, such as but not limited to scratches, dents, excessive wear, broken shaft, rattles, etc?
▢ Does the return have all the original items, such as but not limited to the wrench, weight kit and headcover (if applicable)?
Has Customer Service issued you a return authorization (RA) number?
Guidelines to Return
The 90 day Guarantee is limited to only one store credit return from the original purchase only!
All return shipping costs are the customer’s responsibility.
Prior approval and return authorization (RA) number is required prior to returning any club back to Rock
Bottom Golf.
Any club altered from the original purchase may not be accepted for return.
Any return that has been damaged and/or displays excessive wear may not be returned.
Clubs must be returned with all components as originally purchased including original headcover,
wrenches
and weights and in like new condition.
Rock Bottom Golf has final say for failure to meet product conditions under this program.
Cash refunds will not be issued.
Low Price Guarantee
Hey There!
We find it hard to believe too, but every now and then, someone finds a LOWER price on one of our items. But we wouldn't be living up to our name if we didn't have the LOWEST price out there!
If you find a lower price prior to placing your order, simply fill out the form to the right. If it all checks out, we're going to match the price PLUS GIVE YOU ADDITIONAL STORE CREDIT for use on a future purchase based on the difference in price!
$1 - $99
$10
$100 - $250
$20
$250+
$40
Price Difference
Free Gift Card Value!
Items must be the exact same model and condition
Items found on Auction sites do not apply
Item price must be current and item must be in-stock. Past prices do not apply. In technical terms,
"No Backsies"!
The lower priced seller must have an authorized account with the manufacturer.
Price Match items cannot be combined with any other special offers, e-coupons, discounts or
promotions.
The price matching policy only applies to in-stock items on my website: www.RockBottomGolf.com
At Rock Bottom Golf, your satisfaction is our top priority! If for any reason you are not completely satisfied with your qualifying purchase, you may return that product for full store credit. Look for the 90 Day Performance Guarantee icon for all qualifying products.
11XXIO11MALMRH
Eleven Mallet Putter
The XXIO Mallet Putter is a premium putter offering that combines an extremely soft feel and greater stability on the greens for a better putting experience.
Precision Milled
Milled from a single billet of forged 303 stainless steel, XXIO putters offer a stable putting platform with premium feel.
High Density Tungsten Nickel Weights
Tungsten weights in the heel and toe expand MOI for more stability and consistency on the green.
We know you're anxious to get your new gear right away. That's why our goal is to get your order to you as FAST as possible. As soon as you place your order, our shipping crew gets it picked, packed, and on the truck in record time! As a matter of fact, most orders placed before 2pm (Eastern) will ship the SAME DAY*!
Same day shipping does not apply to our Economy Shipping method. Please allow up to 3 business days for shipment for orders selecting the Economy Shipping method.
*Please note that while your order may be packed and ready to go, our shipping carriers don't pick up on Saturday or Sunday. For orders placed on Saturday or Sunday, your tracking information will activate when your order is picked up by our shipping carrier on Monday
Shipping Info
This product ships directly from the manufacturer. Items that ship directly from the manufacturer ship via Economy service only. Therefore, this item cannot ship via Express Delivery or International service. During checkout, please be sure to select Economy service option!
Shipping Info
Due to vendor restrictions, this product may not ship to any location outside of the United States.
Free Shipping
Nobody enjoys paying for shipping. So why should you? Just be sure to spend $99 or more and we'll ship your order to anywhere in the continental U.S. for FREE! We'll even do you one better! When you purchase specially marked items with our Home in 2! logo, you'll enjoy FREE Home In 2! Shipping. That's right...your whole order* on your doorstep in 2 days or LESS! Just a few more every day perks you can get from shopping at Rock Bottom!
Items shipped directly from the vendor, personalized items or orders that select our economy shipping method do not apply for same day shipping, and lead time will be clearly marked on both the product page and within checkout. Please allow up to 3 days for economy orders to ship.
Free shipping applies to all domestic orders that total above the amount outlined on this page after discounts are subtracted out and before tax charges are applied.
Free Home In 2 Shipping applies to orders with specially marked items. A surcharge will be applied to bulk items (Bags/Carts/Complete Sets) within Home in 2 orders.
Free Home in 2 Shipping will not be offered on orders with items that ship directly from vendors or customized products, as these items require longer lead times. A free economy shipping method will be offered instead.
Rock Bottom Golf reserves the right to downgrade transit time on Free Home In 2 Orders deemed to be bulk (wholesale/tournament/team orders).
Personalization Policy
Rock Bottom Golf – Personalization Policy
Our Policy: Our personalization policy is designed to promote freedom of expression, but also to protect against expressions of hate or promotion of harm towards others.
Customer order requests will be honored if they fall within the policy guidelines. Rock Bottom Golf must also ensure that the rights of any team, player, or organization are not infringed upon.
Additionally, all personalized orders are final and as is. Returns and refunds are not allowed and therefore, you must ensure that your design is correct upon submission.
The Rules:
All personalized orders are final and as is and cannot be returned.
Rock Bottom Golf Cannot:
Create and/or embroider the name of a City or State while using the color schemes of any sports teams or academic institutions
Embroider any known or recognized championship series or event (i.e. “Super Bowl Champs, World Series Champs, BCS Champs, etc.) that we are not licensed to do so.
Embroider any name/logo that is Trademarked or Copyright Protected, without express written consent from the trademark or copyright holder
This includes use of socially recognized media pop culture references that are trademarked or otherwise legally protected, even if abbreviated.
Embroider any celebrity or sports figures “hashtags” or other social media tags
Embroider any artistic media references or intellectual properties such as those found in the music/movie/television/video game/literature industries. This includes, but is not limited to:
Artist names, albums, and lyrics
Movie or Television references related to the intellectual property or actors
Any reference to video game properties or logos, etc.
Embroider any “gang” related activities such as “gang” names or “gang” symbolisms.
Embroider illicit or illegal drugs, drug symbols or words.
Embroider racist, sexist, explicit content, profanities, foul language or otherwise offensive material
Embroider material that could be construed as discriminatory to any race, creed, religion, age, person with disability or any other characteristic protected by law
Rock Bottom Golf thanks you for cooperating with the above guidelines.
