RBG Certified Pre-owned 30 Day Playability and Condition Guarantee
We want our customers to feel secure in their RBG Certified Pre-owned purchase, so we offer a 30-Day Playability Guarantee! The 30-Day Playability Guarantee allows you to return a club within 30 days of purchase if you are unhappy with its performance or condition rating. Products eligible for the Guarantee will prominently display the 30 Day Playability and Condition Guarantee icon on the product page.
Terms and Conditions
Offer applies only to those products that have the RBG Certified Pre-owned 30 Day Playability and Condition
Guarantee Icon on the product page.
The club must not be altered in any way, including, but not limited to, shaft or grip changes and must exhibit
normal wear only.
All RBG Certified Pre-owned 30 Day Playability and Condition Guarantee returns are refunded in store credit.
Store credit will only be issued for the product purchase price and any applicable sales tax only.
To receive full product credit, accessories must be returned with the product (including product literature,
tools and headcovers, if applicable).
To qualify for RBG Certified Pre-owned 30 Day Playability and Condition Guarantee, a return request must be
submitted via email to support@rockbottomgolf.com within
30 days of the original date of purchase.
Rock Bottom Golf reserves the right to alter the RBG Certified Pre-owned 30 Day Playability and Condition
Guarantee at any time.
RBG Certified Pre-owned Condition Ratings are determined by our experienced golf professionals. If returning due
to condition discrepancy, it is under RockBottomGolf’s sole discretion to accept the return under the condition
guarantee. If deemed that the club had the correct condition rating, RockBottomGolf will return the product to
the customer with an explanation of the findings.
Warranty Policy
Only RBG Certified Pre-owned Equipment comes with a 12-month extended Limited Warranty Policy. What does that mean to
you? Complete protection!! We recognize the Original Manufacturer’s Warranty* and an ADDITIONAL 12-month Limited
Warranty Policy on all RBG Certified Pre-owned Equipment!!! If your equipment fails due to a manufactures defect, we
will fix it, replace it or refund you in store credit! Play with confidence knowing you are protected by RBG’s
Certified Pre-owned Warranty Policy!!**
*Original Manufacturers Warranties vary in length/coverage by Manufacturer, if Original Manufacturer Warranty
is expired; warranty is 12 months from date of purchase. **Customer must ensure: (A)to provide proof of purchase
(copy of customer invoice), and (B) the golf club has only experienced normal playing conditions and has not
been abused, altered, defaced, or misused, or otherwise damaged through the act or neglect of the consumer or
other parties.
Failures and Defects
Our warranty policy covers any failures and/or defects to the functionality of the club due to manufacturer defects
that occur during normal usage. If the failure/defect falls under the warranty period, and meets the stated
requirements, please contact customer service at support@rockbottomgolf.com for a return authorization number. Upon
arrival, we will examine the functionality on a case-by-case basis. Failures and defects to the function of the club
may include but are not limited to:
Shaft failure and or defect occurring up to 6 inches above the hosel
Shaft failure and or defect occurring within the grip portion of the shaft
Head Failure and or defect occurring within the contact/perimeter of the club face
In the event of warranted failure/defect, Rock Bottom Golf will: (a) Repair Defect and return to customer free of
charge; (b) Replace with similar model club (if in stock); (c) Refund product purchase price in store credit.
Conditions Rating Guide
Like New
Shows virtually no traces of wear, may have been hit one or more times in controlled conditions. May show signs of
very minor "shop wear" (i.e. a single cosmetic blemish), but still full of NEWNESS!
Excellent
Clubs have seen minimal usage and are in top of the line preowned condition. You may see some minor or faint cosmetic
blemishes (i.e. very light scuffing and/or scratching). Typical wear that you will see on an Excellent condition
club is normal ball marks that are lightly visible on the face, minimal scratching to the crown, soul and edges.
Shaft has no noticeable wear.
Very Good
Clubs have seen normal usage for an extended period of time or at least one season, the wear you’ll notice will be
typical of the age of the model. All of the wear is purely cosmetic, and will not in any way affect the performance
of the club. Typical wear you’ll see on a Very Good condition club is normal ball marks and scratching on the face,
normal scratching on the sole, faint dings and nicks on the crown and/or around the edges of the head, light
scratches, paint chips, paint blemishes on or around the crown. Shaft has minimal wear.
Value
Clubs offer a great value for someone who isn't as interested in cosmetics, but cares about performance. Shows
frequent too heavy use, but does not show any signs of abuse. All clubs in Value Condition are in 100% playable
condition, which is the perfect option for the player looking for more bang for the buck. Typical wear you’ll see on
a Value condition club is moderate to heavy ball marks and scratching on the face, moderate to heavy scratching on
the sole, moderate to heavy dings and nicks on the crown and/or around the edges of the head, moderate to heavy
scratches, and paint chips/ blemishes on or around the crown. Shaft will have noticeable wear.
The Pre-Owned 30 Day Guarantee is limited to only one store credit return from the original purchase only. Customers cannot recycle Store Credits from previous Performance Guarantee redemption. Please CLICK HERE to contact Customer Support if you have questions.
Low Price Guarantee
Hey There!
We find it hard to believe too, but every now and then, someone finds a LOWER price on one of our items. But we wouldn't be living up to our name if we didn't have the LOWEST price out there!
If you find a lower price prior to placing your order, simply fill out the form to the right. If it all checks out, we're going to match the price PLUS GIVE YOU ADDITIONAL STORE CREDIT for use on a future purchase based on the difference in price!
$1 - $99
$10
$100 - $250
$20
$250+
$40
Price Difference
Free Gift Card Value!
Items must be the exact same model and condition
Items found on Auction sites do not apply
Item price must be current and item must be in-stock. Past prices do not apply. In technical terms,
"No Backsies"!
The lower priced seller must have an authorized account with the manufacturer.
Price Match items cannot be combined with any other special offers, e-coupons, discounts or
promotions.
The price matching policy only applies to in-stock items on my website: www.RockBottomGolf.com
More Speed and Distance from a Larger Face and Next-Gen Hyper Speed Face Cup
Next-generation Hyper Speed Face Cup technology promotes faster ball speed for more distance, especially on off-center hits
Easy Launch, High Flight and Long Carry
Larger head and deep-back CG make XR Steelhead Hybrids easier to launch high for more carry and distance
Faster Head Speed for More Distance from Speed Step Technology
Designed with assistance from aerodynamic experts to promote faster clubhead speed for more distance
Increased Forgiveness from a Refined Head Shape
Maximizes forgiveness by creating a slightly deeper body and longer blade length for a larger hitting area and higher MOI
Shaft Information
Matrix Ozik F15
Flex
Shaft Weight
Torque
Kickpoint
Light/Senior
58g
Mid
Mid
Regular
63g
Mid
Mid
Stiff
64g
Mid
Mid
Pre-Owned Club Conditions
Condition: Like New
Shows virtually no traces of wear, may have been hit one or more times in controlled conditions. May show signs of very minor "shop wear" (i.e. a single cosmetic blemish), but still full of NEWNESS! Watch Video
Condition: Excellent
Clubs have seen minimal usage and are in top of the line preowned condition. You may see some minor or faint cosmetic blemishes (i.e. very light scuffing and/or scratching). Typical wear that you will see on an Excellent condition club is normal ball marks that are lightly visible on the face, minimal scratching to the crown, sole and edges. Shaft has no noticeable wear. Watch Video
Condition: Very Good
Clubs have seen normal usage for an extended period of time or at least one season, the wear you’ll notice will be typical of the age of the model. All of the wear is purely cosmetic, and will not in any way affect the performance of the club. Typical wear you’ll see on a Very Good condition club is normal ball marks and scratching on the face, normal scratching on the sole, faint dings and nicks on the crown and/or around the edges of the head, light scratches, paint chips, paint blemishes on or around the crown. Shaft has minimal wear. Watch Video
Condition: Value
Clubs offer a great value for someone who isn't as interested in cosmetics, but cares about performance. Shows frequent to heavy use, but does not show any signs of abuse. All clubs in Value Condition are in 100% playable condition, which is the perfect option for the player looking for more bang for the buck. Typical wear you’ll see on a Value condition club is moderate to heavy ball marks and scratching on the face, moderate to heavy scratching on the sole, moderate to heavy dings and nicks on the crown and/or around the edges of the head, moderate to heavy scratches, and paint chips/ blemishes on or around the crown. Shaft will have noticeable wear. Watch Video
We know you're anxious to get your new gear right away. That's why our goal is to get your order to you as FAST as possible. As soon as you place your order, our shipping crew gets it picked, packed, and on the truck in record time! As a matter of fact, most orders placed before 2pm (Eastern) will ship the SAME DAY*!
Same day shipping does not apply to our Economy Shipping method. Please allow up to 3 business days for shipment for orders selecting the Economy Shipping method.
*Please note that while your order may be packed and ready to go, our shipping carriers don't pick up on Saturday or Sunday. For orders placed on Saturday or Sunday, your tracking information will activate when your order is picked up by our shipping carrier on Monday
Shipping Info
This product ships directly from the manufacturer. Items that ship directly from the manufacturer ship via Economy service only. Therefore, this item cannot ship via Express Delivery or International service. During checkout, please be sure to select Economy service option!
Shipping Info
Due to vendor restrictions, this product may not ship to any location outside of the United States.
Free Shipping
Nobody enjoys paying for shipping. So why should you? Just be sure to spend $99 or more and we'll ship your order to anywhere in the continental U.S. for FREE! We'll even do you one better! When you purchase specially marked items with our Home in 2! logo, you'll enjoy FREE Home In 2! Shipping. That's right...your whole order* on your doorstep in 2 days or LESS! Just a few more every day perks you can get from shopping at Rock Bottom!
Items shipped directly from the vendor, personalized items or orders that select our economy shipping method do not apply for same day shipping, and lead time will be clearly marked on both the product page and within checkout. Please allow up to 3 days for economy orders to ship.
Free shipping applies to all domestic orders that total above the amount outlined on this page after discounts are subtracted out and before tax charges are applied.
Free Home In 2 Shipping applies to orders with specially marked items. A surcharge will be applied to bulk items (Bags/Carts/Complete Sets) within Home in 2 orders.
Free Home in 2 Shipping will not be offered on orders with items that ship directly from vendors or customized products, as these items require longer lead times. A free economy shipping method will be offered instead.
Rock Bottom Golf reserves the right to downgrade transit time on Free Home In 2 Orders deemed to be bulk (wholesale/tournament/team orders).
Personalization Policy
Rock Bottom Golf – Personalization Policy
Our Policy: Our personalization policy is designed to promote freedom of expression, but also to protect against expressions of hate or promotion of harm towards others.
Customer order requests will be honored if they fall within the policy guidelines. Rock Bottom Golf must also ensure that the rights of any team, player, or organization are not infringed upon.
Additionally, all personalized orders are final and as is. Returns and refunds are not allowed and therefore, you must ensure that your design is correct upon submission.
The Rules:
All personalized orders are final and as is and cannot be returned.
Rock Bottom Golf Cannot:
Create and/or embroider the name of a City or State while using the color schemes of any sports teams or academic institutions
Embroider any known or recognized championship series or event (i.e. “Super Bowl Champs, World Series Champs, BCS Champs, etc.) that we are not licensed to do so.
Embroider any name/logo that is Trademarked or Copyright Protected, without express written consent from the trademark or copyright holder
This includes use of socially recognized media pop culture references that are trademarked or otherwise legally protected, even if abbreviated.
Embroider any celebrity or sports figures “hashtags” or other social media tags
Embroider any artistic media references or intellectual properties such as those found in the music/movie/television/video game/literature industries. This includes, but is not limited to:
Artist names, albums, and lyrics
Movie or Television references related to the intellectual property or actors
Any reference to video game properties or logos, etc.
Embroider any “gang” related activities such as “gang” names or “gang” symbolisms.
Embroider illicit or illegal drugs, drug symbols or words.
Embroider racist, sexist, explicit content, profanities, foul language or otherwise offensive material
Embroider material that could be construed as discriminatory to any race, creed, religion, age, person with disability or any other characteristic protected by law
Rock Bottom Golf thanks you for cooperating with the above guidelines.
